This is how my child ended up after celebrating his birthday at Urban Air Trampoline and Adventure Park. Open leg fracture , he needed a surgery with rods, recovery 9 months. Employees don’t care what’s going on in this place.. teenagers playing and jumping around small kids , pushing , jumping on top of each other, supervisors deep in their phones. People were screaming to call 911 !!! No one from the employees didn’t bother to call 911, they were just watching… My friend had to run through the crowd to the front desk to make them call the emergency. Neither did the employees close the bloody area, everyone kept jumping and running. They only cleared the area when 911 got there and asked everyone to move. P.S. they refused to give me an incident report or a copy of it. Monkey business.
Pros: They take your money fast
Cons: Dangerous, unsafe, dirty, understaffed, rude